Where can I get my cell & tablet repaired if I break it in Japan?

“I dropped my phone and the screen cracked.”

“Suddenly, the phone won’t turn on.”

If your phone breaks while you are in Japan, you will be in a lot of trouble.

It is difficult to use verizon wireless or AT&T Mobility’s Mobile insurance in Japan.

Have you ever tried to send your phone to the Apple Store or other manufacturers for repair, but your data is initialized or you are told to initialize it?

In addition to that, it is inconvenient if it takes a long time to get your device back.

If this is the case, consider having it repaired at a private repair store.

What are the criteria for a reliable cellphone repair store in Japan?

The standard for a reliable cellphone repair store in Japan is whether or not it is registered as a “Ministry of Internal Affairs and Communications Registered Repairer”.

In order to repair iPhones in Japan, it is necessary to meet the strict standards set by the Radio Law and the Telecommunications Business Law.

If they meet these standards, they are registered as a “Registered Repairer” by the Ministry of Internal Affairs and Communications.

If you use an iPhone that has been repaired at a repair store that is not registered, you may be charged with a crime.

When sending your iPhone for repair, always check if the shop is registered first.

What sets Repair King apart?

The “Repair King” is a specialized cellphone repair store registered with the Ministry of Internal Affairs and Communications.

Since its establishment in 2010, the store has repaired more than 150,000 iPhones and other cellphones and tablets, and still undertakes more than 20,000 repairs a year.

The shop has received much attention from outside the industry, including a feature on a TV documentary program, and can handle repairs that other stores cannot.

The strength of Repair King is its high level of technical skills, as it has even received requests from public institutions.

Only parts that have passed the strictest standards are used for repairs under a strict management system.

We also offer a 3-month warranty, so you can leave your iPhone in our hands with peace of mind.

Contact form is here!

Can I get my phone repaired on the same day without erasing my data?

We repair your phone without erasing any data.

There is no need for you to initialize your phone before sending it for repair.

We can repair your phone with all your data and settings intact, including your important photos, videos, and messaging applications such as WhatApp and Facebook Messenger.

Even if the phone does not turn on or the screen does not work, we can repair it without erasing the data as well.

Also, if there are parts available, we can return the device the same day we receive it.

Where are the stores of Repair King located?

There are 11 stores in Japan.

Click on a store name to see detailed store information.

Tokyo

・Shibuya Store
・Ueno Okachimachi branch
・Akihabara branch
・Ikebukuro North Exit branch
・Kitasenju branch

Aichi

・Nagoya Sakae Branch
・Nagoya Ōsu Branch

Osaka

・Osaka Shinsaibashi
・Namba Store
・Tennoji Mio Store

Fukuoka

・Fukuoka Tenjin Store

Do the clerks at Repair King speak English?

All of our stores can accept repairs in English.

All of our 11 stores have English-speaking staff on duty.

All 11 stores are staffed by English-speaking staff, and there is also an English version of the reception form that needs to be filled out at the time of reception.

In addition to English, we also have request forms in Chinese and Vietnamese.

Even if you cannot read or write Japanese, please feel free to submit your request.

Can foreign phones be repaired?

We offer repair services for iPhone and various other international and SIM-free smartphone models.

iPhone・iPad、Xperia、SAMSUNG（Galaxy）、HUAWEI、ASUS（Zenfone・ROG Phone・ZenPad）
Google Pixel series 、OPPO、Xiaomi、LG
arrows、AQUOS

In addition to the above smartphones and tablets, we also repair Surface, Nintendo Switch, and other devices.

What kind of phones can you repair?

At Repair King, we can repair a variety of malfunctions.

Please feel free to contact us with any symptoms you may have.

Problem with the camera
Can’t press the power button or the volume button (or these buttons have been left pressed).
Dropped in the bath or in the ocean.
Can’t hear the music / Can’t hear the person on the other end of the phone.

Contact Us

Please feel free to contact us using the inquiry form for consultations and estimates regarding repairs.

You can choose between two methods of inquiry: telephone and e-mail.