* Currently, The Corresponding Repair Menu for SURFACE PC Is Screen Damage and Data Recovery Only .
* “Working Time” In The Table Varies Depending On The Reservation Situation Etc. Of The Store. Please Check In Advance.
* As A Result Of The Work , Even If Not restored, you will receive 3,500 yen (tax excluded) as a disassembly verification work fee.
1. Repair fee – Surface Computers
LCD screen repair
The unit of repair fee is yen, tax not included.
Working time is a standard.
| Model | Repair fee | Working Hours |
|---|---|---|
| Surface Book 2 (15 inch) | 59,800 | 3 hours ~ |
| Surface Book 2 (13 inch) | 34,800 | 3 hours ~ |
| Surface Book | 29,800 | 3 hours ~ |
| Surface Go | 39,800 | 3 hours ~ |
| Surface Pro 7 | 39,800 | 3 hours ~ |
| Surface Pro 6 | 35,800 | 3 hours ~ |
| Surface Pro 5 | 35,800 | 3 hours ~ |
| Surface Pro 4 | 28,800 | 3 hours ~ |
| Surface Pro 3 | 30,800 | 3 hours ~ |
| Surface Pro 2 | 21,800 | 3 hours ~ |
| Surface Pro | 36,800 | 3 hours ~ |
| Surface 3 | 24,800 | 3 hours ~ |
| Surface 2 | 36,800 | 3 hours ~ |
| Surface RT | 36,800 | 3 hours ~ |
・Please contact the staff for more information.
Data restoration & Submergence
The unit of repair fee is yen, tax not included.
Working time is a standard.
| Model | Repair fee (Submerged & Data) | Working Hours |
|---|---|---|
| Surface Book ~ | 10,000 Submerged / 70,000 Data rescue | 3 hours ~ |
| Surface Go | 10,000 Submerged / ASK Data rescue | 3 hours ~ |
| Surface Pro 5 ~ Pro 7 | 10,000 Submerged / ASK Data rescue | 3 hours ~ |
| Surface Pro 4 | 10,000 Submerged / 60,000 Data rescue | 3 hours ~ |
| Surface Pro ~ Pro 3 | 10,000 Submerged / 50,000 Data rescue | 3 hours ~ |
| Surface 3 | 10,000 Submerged / ASK Data rescue | 3 hours ~ |
| Surface 2 | 10,000 Submerged / ASK Data rescue | 3 hours ~ |
| Surface RT | 10,000 Submerged / ASK Data rescue | 3 hours ~ |
・Please contact the staff for more information.
2. Request method
In case of store repair
1. Inquiry · Estimate ·
Reservation – Please tell us your first answer by telephone or inquiry form first. We will inform you of repair fee and delivery. If you send a terminal without reservation or application, we can not repair, so please contact us First.
Reservation – Please tell us your first answer by telephone or inquiry form first. We will inform you of repair fee and delivery. If you send a terminal without reservation or application, we can not repair, so please contact us First.
2. Repair time
rule we will try to return on that day as a recommendation it that you reserve a store as it will change due to to crowded condition of repair, inventory of parts and so on.
rule we will try to return on that day as a recommendation it that you reserve a store as it will change due to to crowded condition of repair, inventory of parts and so on.
3. After
checking repair operation confirmation etc., we will repair the damaged item. Depending on the failure situation, it may vary from the time we were informed in advance.
checking repair operation confirmation etc., we will repair the damaged item. Depending on the failure situation, it may vary from the time we were informed in advance.
4.
Cash · Cards Can Be Used. 4. Return / Payment Please Visit Us At The Time We Were Informed In Advance. I Will Return The Repaired Item. Payment Will Be Paid For Repair In Case Of Return.
Cash · Cards Can Be Used. 4. Return / Payment Please Visit Us At The Time We Were Informed In Advance. I Will Return The Repaired Item. Payment Will Be Paid For Repair In Case Of Return.
In case of postal repair
1. Inquiry · Estimate · Application
Firstly, please let us know the symptoms by telephone or inquiry form. We will inform you of repair fee and delivery .. Even if you send a terminal suddenly without reservation or application, we can not repair, so Please apply for mailing repair.
Firstly, please let us know the symptoms by telephone or inquiry form. We will inform you of repair fee and delivery .. Even if you send a terminal suddenly without reservation or application, we can not repair, so Please apply for mailing repair.
2.
Please pack it securely with bubble wrap etc. so that the state of damage does not get worse further during dispatch shipping.
Please pack it securely with bubble wrap etc. so that the state of damage does not get worse further during dispatch shipping.
3. Dock arrival confirmation
After checking the arrival of the repair request item, we will inform you of the specific repair contents.
After checking the arrival of the repair request item, we will inform you of the specific repair contents.
4. After
checking repair operation confirmation etc., we will repair the repaired item. Depending on the failure situation, it may vary from the time we were informed in advance.
checking repair operation confirmation etc., we will repair the repaired item. Depending on the failure situation, it may vary from the time we were informed in advance.
5. Return · Payment
After completion of repair, we will contact you with your report and we will send you the terminal by cash on delivery.
After completion of repair, we will contact you with your report and we will send you the terminal by cash on delivery.
TEL: 0120-961-909 (7 days a week, 10: 00-19: 00) If you are on a smartphone , you can call by tapping the number